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1
Intro
2
Meet Mask Match
3
A Framework for Tech-Enabled Crisis Response
4
What is Crisis Response?
5
The PPE Shortage Dominates News
6
Meet Our Co-Founders
7
Mask Match: An elegant idea
8
The Donation Process
9
The System
10
Reduce Errors, Track Successes
11
Project Status - It's Working!!
12
It's Chaos!
13
Enable volunteer tasks
14
Enable volunteer workflows
15
Phase 2: Measure Impact
16
Phase 2: System Status Report
17
Volunteer Tooling Breakdowns
18
Build Tools for Volunteer Efficiency
19
It's time for a real database
20
Harden Your Tools
21
Automation
22
Better Metrics
23
The Crisis had Changed
24
Problems
25
Keep Delivering Impact
26
Adapt to the World Around You
27
Graceful Shutdown
28
Final Project Status
Description:
Explore the critical role of technology in crisis response through a case study of MaskMatch, a peer-to-peer mask donation organization launched during the COVID-19 pandemic. Learn how to rapidly develop and scale a tech-enabled crisis response project, make crucial technology decisions under time pressure, and manage volunteers effectively. Discover the framework used to deliver nearly a million masks to frontline healthcare workers using almost-free technologies. Gain insights into selecting appropriate tools, making strategic tech investments, handling tradeoffs, managing chaos, and knowing when to conclude a project. Prepare yourself with practical knowledge for future crisis situations where your technical skills could make a significant impact.

Tech When the Sky is Falling - Tools for Crisis Response

Strange Loop Conference
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